Motivated by 5 infamous words.
“It’s never been done before”.
“Carl’s fast learning and self managed approach lead to a successful milestone of a critical project during the Covid pandemic. As a result, we were able to achieve immediate and tangible impacts that aligned with our logistic strategic objectives.
Once more, he delivered comprehensive standard work documentation and instructional videos which allowed for smooth transition and a continued support model for our operations team to follow. We were able to use this documentation to train new warehouses remotely during the pandemic and keep this critical project moving despite the challenges of not being able to travel.
We always felt were in good hands as he was passionate about maintaining a positive culture and employee experience while delivering project objectives. Carl’s enthusiasm for continuous improvement and calm demeanor is contagious, we are very grateful for his support and would gladly work with him again. ”
— Caroline Murdoch, Senior Manager, Warehousing Canada Goose
“I’ve worked with Carl at Wal-Mart and witnessed him lead a very complex and highly cross functional supply chain project that focused heavily on process improvements and was results oriented. He successfully led a number of Snr Mgrs through problem solving/resolution and established a productivity cadence that went on to save costs and ultimately improve the ways of working…very knowledgeable in the space of project management and process improvement… very even-keel approach to managing multiple personalities and various levels of management. I would definately recommend him and work with him in the future.”
— Keri-Ann Hamilton, PMP CSM, ICP, Transformation Ninja, Walmart
“I have had the opportunity to work with Carl on numerous projects and benefited from his leadership to drive Loblaw Digital's eCommerce services ahead of our competitors...takes the time to understand our clients needs, provide recommendations that help achieve these goals and overall ensures support is there when needed…has also mentored me over the last year by providing me with advice that helped push my career forward…helped me focus on improving certain skills and introduced me to numerous colleagues in his network. ”
— Christine Bernard, MCM Manager Employee Communications. Loblaws
“In the time I worked with Carl at Walmart, I witnessed him take on a natural leadership role amongst the other process improvement team members…was able to quickly navigate a large, complex organization to facilitate projects to get things done…his style gained him respect with a tough crowd. I would hire Carl again for project management and process management in the future!”
— Kerry Oliver MBA, SCMP, SC Executive & Transformational Leader, Walmart
“Carl is a gifted individual with awe-inspiring skills, personality, and character…will not compromise on integrity. He is a motivator who helps his team and colleagues self-reflect to untap and develop their inner strengths…ask the difficult but necessary questions, and he’ll base his conclusions and recommendations on empirical facts and solid logic. He is inspiring, understanding, and brings with him a remarkable discipline…large-scale international call centre transformation involving eight sites…break down this intimidating project into succinct, logical, and achievable steps. The project was delivered meeting targets… identifying any feasible and meaningful enhancements to the current state.
— Suleman Aziz, Snr Lean Solutions
“Carl's knowledge and love of process improvement is remarkable…he provided our project team with a crash course…in process flow mapping and facilitation…training approach was simple yet effective; so much so that our team's work received notable mention for senior leadership..”
— Monique Crichlow, Dir Strategic Initiative
“Carl is passionate about process improvement in health care, andtireless in implementing change. His ability to navigate complexcircumstances and meet the needs of multiple stakeholdergroups is admirable”
— Elizabeth Rogers Salvaterra Dynamic & Innovative Integrator
“Carl is an excellent facilitator and passionate leader. I have had the privilege to witness him at work and have seen the results of his dedication not only through the improvement in quality metrics, but in the motivation of his teams to ensure sustainability and continued improvement.”
— Farirai Vera Famme, MBA, CCMP, EQi2, Managing Consultant
“Having the privilege to witness Carl's enthusiasm and budding eye for detail, in continuously improving processes at UHN and for its partners…command in IT/IM was infectious to all those around him…Definitely an asset to any organization.”
— Ihtisham Quereshi, Founding Partner
“combinesgreat interpersonal relationships with technical skill and hardwork to deliver meaningful results.”
— Ron Bercaw, President at Breakthrough Horizons
“…possess great facilitation skills, which were demonstrated by his ability to control the room, keep the teams focused, drive results, while also building relationships.”
— Mike de Graauw
